

This tutorial contains detailed steps and instructions to resolve the following errors when installing Adobe Reader DC: "A new version already installed" & "Error 1722. Contact your support personnel or package vendor…." A program run as a part of the setup did not finish as expected. There is a problem with this Windows Installer package.


The weird with this problem, is that Adobe Reader DC has not have been installed on the machine, because there isn't exist any trace of the Adobe Reader program or files either on Add/Remove programs or in the hard drive.Īdditionally, when troubleshooting the installation problem "a new version already installed" of Adobe Reader DC program, the following error message occurred when trying to install the program using the Adobe Acrobat Reader DC Distribution package: "Error 1722. The following issue was encountered on a Windows based computer: Adobe Acrobat Reader DC fails to install because "Newer version already installed".
